No matter what service you’re looking to establish, err on the side of safety and have a written agreement in place for your own protection. If unfortunately a disagreement becomes a legal matter, written agreements are typically fully abiding and may help you clearly layout your case. Clearly defining the expectations between service provider and customer additionally makes the working relationship that much easier because there’s little room for confusion. In establishing a written agreement of services to be performed, you create a foundation to protect you in a potential disagreement. Reliable service providers who provide quality work should have nothing to be anxious about with a service contract. Keep in mind, however, that this document should primarily protect you, the customer.īe weary of service providers who are hesitant to enter into a written agreement. It may also be necessary to include penalties to be enforced for failure to meet end dates or cost overruns in addition to incentives for early completion. Establish compensation, defining whether or not it is an hourly wage or project-based, and agree upon any payment in advance.Spell out all of the duties to be performed.Agree to the duration of the agreement, with start and ending dates.Name the parties, including individuals, groups, and companies.In establishing a written service agreement, be sure to include the following pertinent information: But when a dispute arises between a customer and a service provider, a written agreement will provide the protocols for a resolution. To avoid finding yourself in the midst of such a headache, it’s imperative to have all services to be performed as well as the amount of payment in writing so that there is no confusion.ĭepending upon the service, some see a written agreement as cumbersome and unnecessary, instead opting for simple verbal agreements. Common complaints between service providers and customers are mostly due to each party remembering differently on what was agreed upon, but never having that information written down. Most of us have been in the situation before where a customer and service provider simply cannot agree upon what was expected of each other.

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